Managing people in organisations

Task details:

Read the Case Study on ‘Qantas’ on the following pages. Then answer the two questions below.

1. Identify and discuss the key issues utilising a range of theoretical frameworks from the Mapio syllabus. Your answer must address FOUR of the following themes:

 Power and Leadership

 Conflict

 Organisational Culture

 Role of Trade Unions

 Psychological Contract

2. Based on your analysis what recommendations would you make to improve working relationships at Qantas?

Please carefully read the notes on the following pages which clarify the specific assessment criteria and the format, layout and referencing of the 1500 word essay.